General condition of residence and reservation:
Unless otherwise specified, the prices quoted
include heating, electricity, gas, water.
Final cleaning is included in the price, but the
kitchen should be clean before the departure or we
will have to charge 50 EUR for the cleaning.
The price price also includes linen and towels, which
are changed once a week. The price does not
include service charges for phone calls made.The
cost of the
telephone use is calculated on the basis of impulses
used and Slovenian Post Offic
price per impulse EUR 0,10/impulse
Facilities / Services
All apartments are fully furnished to a high standard
and include a kitchen fully equipped with appliances,
cutlery, crockery, and kitchen utensils. No food is
provided. No items may be removed from the
apartment.
Damage
We will not be responsible for any loss or damage to
your goods or personal belongings kept at the
accommodation. You are also responsible for taking
all reasonable care of the apartment and its
contents. The apartment and all equipment, utensils,
furniture etc. must be left clean and tidy at the end
of your stay.
Except in the case of normal wear and tear you are
responsible for any damage to the apartment or its
contents during your stay which has occurred due to
the negligence, wilful default or irresponsible
behaviour on the part of yourself or those occupying
the apartment or their guests. Any damage must be
reported to the manager/owner,
without delay.
Security deposit
The guest must pay a security deposit of EUR 100 or
authorizing the use of credit cards at the time of
arrival or a security card swipe will be taken at the
arrival. This payment will not be processed but will
be held. The cost of any damage to the property or
to any items in and/or at the property caused or any
service charges incurred by you or any member of
your party (for example telephone calls) will be
deducted by us from the security deposit at the end
of your stay. If the security deposit is not sufficient
to cover any damage caused or service charges
incurred by you, the customer will be responsible for
paying us any additional monies required
immediately on request from us.
Additional payment:
- children up to 2 years without bed: gratis
- children from 2 to 5 years without bed 5,00 EUR
- additional bed 10,00 EUR,baby cot 5,00 EUR
- pets by arrangement 5,00 EUR
- garage/private parking space 10-12 EUR
-late arrival between 21:00 and 24:00 30 €
- night arrival between 24:00 and 07:00 50 €
Discounts:
- 14 to 20 days 5% discount
- 21 to 30 days 10% discount
- 31 to 60 days 15% discount
- over 61 days 23% discount
No discounts available during summer hollidays.
Prices are increased 30% from 23 December to 3
January and 10% for Easter holidays. For the New
Year and Easter the minimum period to stay is 5
days.
Tourist tax not included in the rental price
- adults 3,13 EUR
- children ( 7y to 18y ) 1,562 EUR
Terms of payment: payment on arrival . Method of
payment: in cash, showing on account(net amount), or with
credit cards Eurocard, Mastercard, VISA (add 4%)
Reservation
fee: 30% of the total expected rental.
Terms of reservation: apartments can be rented or
reserved while free and unreserved. Reservation is
completed by
paying a reservation fee or by providing us with the
type, number, control number and expiry date of the
credit card. We will use the information from your
credit card only to guarantee our reservation and
will not deduct any money
from your account unless
you cancel the reservation.Please note that the reservation fee is nonrefundable,
not even in the case of force majeure
Cancellations
Cancellation of a reservation will be effective only
from the date of receipt We accept only written
cancellation on apartmentsljubljana@gmail.com
14 days or more prior to arrival : reservation fee
7- 14 days prior to arrival - you will be charged the
50% of your total accommodation costs.
Under 7 days and No Show - For clients failing to
arrive for a booking, ��no-shows��, full cost of
accommodation will be charge
Guest is obliged to comply with the rules and house order laid down
in the guestbook. Any caused damage shall be charged according to the pricelist.
The guest is bound to apply for reclamation on the same day an irregularity is found,or in writing within 8 days of completing residence. In other cases, reclamation will not be considered.
In stays that are shorter than originally agreed upon with the
reservation the daily prices are calculated according to the currently
valid price list.The whole amount of the agreed stay up to the length
of two weeks should be paid and
as well 30% of the agreed amount for the remaining days.
Please understand that we can reserve the
apartment for you only with the option that
in absolute necessity your reservation could be
turned to another similar apartment. But first of all
we will respect your first choice.
Arrival: the accommodation can be at your disposal
from 14.00 to 18.00 p.m., except if the guest arrives
on some other appointed time- late arrival more than 1
hour after appointed time 30 EUR
Departure: To leave till 10.00 o'clock , if not, one
more day staying will be charged.
For certain rental cases, different conditions of
residence can be negotiated as stated in this
general notice and conditions of residence.
By making the reservation the customers (guests)
are consenting to be bound by all of these terms and
conditions.
Remarks
* Internet – Wi-fi connection. Computer equipment is not available.
* Use of garage against additional payment
.
*