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General condition of residence and reservation:
Unless otherwise specified, the prices quoted include heating, electricity, gas, water. Final cleaning is included in the price, but the kitchen should be clean before the departure or we will have to charge 50 � for the cleaning.
The price price also includes linen and towels, which are changed once a week. The price does not include service charges for phone calls made.The cost of the
telephone use is calculated on the basis of impulses used and Slovenian Post Offic
price per impulse EUR 0,10/impulse
Facilities / Services
All apartments are fully furnished to a high standard and include a kitchen fully equipped with appliances, cutlery, crockery, and kitchen utensils. No food is provided. No items may be removed from the apartment.
Damage
We will not be responsible for any loss or damage to your goods or personal belongings kept at the accommodation. You are also responsible for taking all reasonable care of the apartment and its contents. The apartment and all equipment, utensils, furniture etc. must be left clean and tidy at the end of your stay.
Except in the case of normal wear and tear you are responsible for any damage to the apartment or its contents during your stay which has occurred due to the negligence, wilful default or irresponsible behaviour on the part of yourself or those occupying the apartment or their guests. Any damage must be reported to the manager/owner,
without delay.
Security deposit
The guest must pay a security deposit of EUR 100 or authorizing the use of credit cards at the time of arrival or a security card swipe will be taken at the arrival. This payment will not be processed but will be held. The cost of any damage to the property or to any items in and/or at the property caused or any service charges incurred by you or any member of your party (for example telephone calls) will be deducted by us from the security deposit at the end of your stay. If the security deposit is not sufficient to cover any damage caused or service charges incurred by you, the customer will be responsible for paying us any additional monies required immediately on request from us.
Additional payment:
- stay less than 4 nights 10,00 EUR per night
- children up to 2 years without bed: gratis
- children from 2 to 5 years without bed 5,00 EUR
- additional bed 10,00 EUR,baby cot 5,00 EUR
- pets by arrangement 5,00 EUR
- garage/private parking space 10-12 EUR
Discounts:
- 14 to 20 days 5% discount
- 21 to 30 days 10% discount
- 31 to 60 days 15% discount
- over 61 days 23% discount
No discounts available during summer hollidays.
Prices are increased 30% from 23 December to 3 January and 10% for Easter holidays. For the New Year and Easter the minimum period to stay is 5 days.
Tourist tax not included in the rental price
- adults 1,01 EUR
- children ( 7y to 18y ) 0,50 EUR
Terms of payment: payment on arrival . Method of payment: in cash, showing on account, or with credit cards Eurocard, Mastercard, VISA (add 4%)
Reservation fee: 30% of the total expected rental. Terms of reservation: apartments can be rented or reserved while free and unreserved. Reservation is completed by
paying a reservation fee or by providing us with the type, number, control number and expiry date of the credit card. We will use the information from your credit card only to guarantee our reservation and will not deduct any money from your account unless you cancel the reservation.
Please note that the reservation fee is non-refundable, not even in the case of force majeure
Cancellations
Cancellation of a reservation will be effective only from the date of receipt We accept only written cancellation on apartmentsljubljana@gmail.com
14 days or more prior to arrival : reservation fee
7- 14 days prior to arrival - you will be charged the 50% of your total accommodation costs.
Under 7 days and No Show - For clients failing to arrive for a booking, �no-shows�, full cost of accommodation will be charged.
In stays that are shorter than originally agreed upon with the reservation the daily prices are calculated according to the currently valid price list.The whole amount of the agreed stay up to the length of two weeks should be paid and
as well 30% of the agreed amount for the remaining days.
Please understand that we can reserve the apartment for you only with the option that
in absolute necessity your reservation could be turned to another similar apartment. But first of all we will respect your first choice.
Arrival: the accommodation can be at your disposal from 14.00 to 18.00 p.m., except if the guest arrives on some other appointed time- late arrival more than 1 hour after appointed time 30 EUR
Departure: To leave till 10.00 o'clock , if not, one more day staying will be charged.
For certain rental cases, different conditions of residence can be negotiated as stated in this general notice and conditions of residence.
By making the reservation the customers (guests) are consenting to be bound by all of these terms and conditions.
* Internet � broadband service in apartment MANDI and JENA. Computer equipment is not available. .
* Use of garage in apartment JENA against additional payment.
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